Recepciona

Pricing

Recepciona pricing

Two clear plans, no small print. Both include training the team in your business and logging every enquiry. The difference is in the hours, the volume and the channels we cover.

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Plans

What does each Recepciona plan include?

Essential

For freelancers and businesses that miss calls during working hours.

€499per month + VAT

  • Call answering Monday to Friday, 9:00 to 17:00
  • WhatsApp and email in the same hours
  • Up to 150 enquiries a month
  • Appointments booked in your diary
  • Business profile and initial team training
  • Logging in your current software
  • Daily summary of enquiries
  • Service in Spanish
  • No Catalan or English
  • No insurer or fleet platforms
  • No after-sales or quote follow-up
  • No evenings, nights or weekends
  • One number and one site
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Recommended

Complete

For garages and businesses that don't want anything to slip through, at any hour.

€799per month + VAT

  • Everything in Essential, plus:
  • Unlimited enquiries
  • Service in Spanish, Catalan and English
  • Extended cover: evenings and Saturdays, and WhatsApp answered 24 hours
  • Insurer and fleet platforms
  • After-sales and quote follow-up
  • 300+ languages with AI
  • Cloned voice, yours or your team's, for notifications and reminders
  • API integration with any software
  • Dedicated account manager and monthly review
  • Up to 3 numbers or sites
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Prices exclude VAT, for freelancers and companies: tax-deductible. Training the team in your business is included in both plans. If you need more sites or volume, tell us about your case.

Cost reduction

How much does an in-house receptionist cost compared with Recepciona?

An in-house receptionist costs the business over €2,000 gross a month before social security, and isn't there twelve months a year: holidays, sick leave and training. Recepciona costs from €499 a month + VAT, and it is a tax-deductible expense.

In-house receptionist

€2,000+gross per month, before social security

  • Employer social security contributions on top.
  • A month of holiday a year that has to be covered.
  • Sick leave and unexpected absences.
  • Recruitment, training and turnover.
  • Only answers during their shift: no nights or weekends.
  • Lost productivity: interruptions and idle time.

Recepciona

from €499per month + VAT

  • No social security, holidays or sick leave.
  • Team trained in your business from day one.
  • Cover extendable to evenings, nights and weekends.
  • Every enquiry logged in your software.
  • Tax-deductible expense: lowers your income or corporation tax base, with recoverable VAT.
  • Scales with your business without hiring anyone.

Estimated saving with Recepciona

€20,000+a year compared with an in-house receptionist

A reception role at €2,000 gross a month comes to about €31,200 a year once employer social security (≈30%) is added. On top of that comes what never shows on the payslip: covering a month of holiday, sick leave and the productivity lost to every interruption. Recepciona costs €5,988 a year on the Essential plan and €9,588 on Complete, and it is tax-deductible.

  • In-house receptionist (salary + social security)≈ €31,200/yr
  • Recepciona Essential€5,988/yr
  • Recepciona Complete€9,588/yr
  • Saving with Essential≈ €25,200/yr
  • Saving with Complete≈ €21,600/yr
  • Holidays, sick leave and productivitycost nothing

Indicative calculation based on the usual gross salary for a reception role in Spain. Check deductibility for your specific case with your accountant.

Which Recepciona plan is right for me?

If you miss calls during working hours and don't depend on insurers, the Essential plan covers them. If you run a garage, work with insurers or get customers at any hour and in any language, the Complete plan is the one for you.

The practical rule is to count what slips through. If it's the morning calls while you work, Essential. If there's also late-night WhatsApp, insurer requests with deadlines, foreign customers or a quote nobody follows up, Complete. The 150 enquiries a month on the Essential plan are enough for a freelancer or a small business; a garage with several insurers almost always exceeds it, which is why the Complete plan has no limit.

If in doubt, start with how Recepciona works and the channels we handle, or tell us about your case and we'll tell you honestly which fits.

Pricing questions

Questions about Recepciona's price

How much does Recepciona cost per month?

€499 + VAT a month on the Essential plan and €799 + VAT a month on the Complete plan. Both include training the team in your business and logging every enquiry in your software.

What happens if I exceed the 150 enquiries on the Essential plan?

We warn you before you reach the limit and suggest moving to the Complete plan, which has no limit on enquiries. No call goes unanswered along the way.

Is it tax-deductible?

Yes. For freelancers and companies it is a business expense, deductible against income tax or corporation tax, and the VAT paid is recoverable. Check the details of your case with your accountant.

Do I have to pay for equipment, a switchboard or installation?

No. Recepciona works with your number forwarded from your carrier and your WhatsApp and email accounts. There is no hardware or switchboard licence to buy.

Can I change plan?

Yes. You can start on Essential and move to Complete when you need to; the change applies from the next billing period. You can also move down a plan if your volume changes.

What does service in 300+ languages include?

On the Complete plan, artificial intelligence lets us handle calls and messages in 300+ languages: the customer speaks theirs and you receive the enquiry in yours, logged in your software. On the Essential plan the team works in Spanish.

Start with Recepciona today

Tell us about your case in two minutes. We'll tell you which plan fits and how we start.

Learn moreEmail info@recepciona.app

Keep reading

How it worksFrom onboarding with your business profile to the first day covered: how Recepciona works step by step. Nothing to install, with your prices and your diary.ChannelsThe channels Recepciona handles for you: calls, WhatsApp, email, insurer platforms, appointments and after-sales. With your prices, your diary and everything logged.Artificial intelligenceHow Recepciona uses artificial intelligence: service in 300+ languages, cloning of your voice or your team's, transcription and automatic logging. Always with people behind it.

Last updated: · Content reviewed by the Recepciona team